When does the relationship between two tech vendors look like a merger but is not actually a merger? For all intents and purposes, that’s exactly what just happened with two players in the enterprise resource planning (ERP) industry, Acumatica and IFS. This post outlines the deal and what it means for buyers and customers of Acumatica and IFS.
The Use and Misuse of Platform as a Service
One of the key advantages of modern cloud systems is that they often come with rapid development platforms (Platform as a Service, or PaaS) that allow the vendor, partners, and even customers to build extensions and customizations to the system without affecting the underlying code or architecture of the base system. However, as with so many good things in life, PaaS can be used and abused. This post outlines the risk in overreliance on a SaaS vendor’s PaaS.
Time for a Declaration of Independence from Software Vendors?
The traditional advice given to companies is that it is best to standardize on a commercial software vendor for the core of the applications portfolio. Nevertheless, we are now seeing some clients push back against this advice and developing more of their own software in-house.
In this post, we trace the history of the commercial software industry and why the buyers in some cases are rebelling. We conclude by offering new guidelines on when to choose custom development over packaged solutions.
Getting ERP Users to Upgrade—Cloud vs. Traditional Systems
One of the great challenges facing traditional ERP vendors is getting customers to keep up with the latest version. Cloud ERP systems are supposed to solve this problem, by making the vendor responsible for upgrades and keeping all customers on a single version. However, sometimes, even SaaS providers need to make changes that are so significant and potentially disruptive that customers resist the change. This post describes how one such cloud ERP provider is meeting this challenge.
NetSuite on Oracle Cloud Infrastructure: What It Means for Customers
Oracle currently lags behind Amazon and Microsoft as a cloud infrastructure service provider. But Oracle is about to get a big boost as its NetSuite unit begins a three-phase transition from its own data centers to Oracle Cloud Infrastructure (OCI) worldwide. This post outlines the benefits, not only to Oracle, but to NetSuite and ultimately to NetSuite’s customers, making it a true win-win-win.
Software Vendor Implementation Services Not Always Best Choice
Choosing the wrong system will lead to almost certain failure. But choosing the wrong implementation team can also kill project success, even if the right system is chosen. And, contrary to popular believe, many times your software vendor’s professional services team is not the best choice for implementation services. This post outlines the reasons why.
New Customer-Facing Systems Extend the Reach of Small, Midsize Businesses
Small business doesn’t always mean simple business. Like larger companies, small and midsize businesses (SMBs) need to reach new markets, develop new products, satisfy customers, and control costs. The main difference is that SMBs need to do these things with fewer resources. In recent years, software vendors have announced new products to address the challenges facing small businesses. This post outlines two of them.
The Growing Circle of Cloud ERP
Traditional providers of ERP systems typically sought to expand their functional footprint to include complementary applications outside of core ERP. Now cloud ERP vendors are adopting a similar strategy, bringing significant benefits to buyers.
Oracle Acquisition of NetSuite Is a Mixed Bag
Oracle took another step in its strategy of growth by acquisition by announcing a bid for NetSuite. But apart from helping Oracle in its race with Salesforce.com to get to $10 billion in cloud revenues, what are the benefits of the deal to Oracle? How does it help NetSuite, and what does it mean to the broader marketplace? Looking at the big picture, there are certainly benefits, but there are also several concerns.
Oracle v. Rimini Street Verdict Clarifies Ground Rules for Third-Party Maintenance
Earlier this month, the jury reached its verdict in the Oracle v. Rimini Street lawsuit, a closely-watched case involving third-party maintenance (3PM) in the enterprise software industry. Assuming the jury’s verdict stands up against potential appeals, the case sets an important precedent for how 3PM providers should operate to ensure they are not violating the intellectual property rights of the software owners. We expect customer use of third-party maintenance will increase as a result of this verdict.