Archive

Time for a Declaration of Independence from Software Vendors?

Declaration of Independence from Software Vendors

The traditional advice given to companies is that it is best to standardize on a commercial software vendor for the core of the applications portfolio. Nevertheless, we are now seeing some clients push back against this advice and developing more of their own software in-house.

In this post, we trace the history of the commercial software industry and why the buyers in some cases are rebelling. We conclude by offering new guidelines on when to choose custom development over packaged solutions.

Getting ERP Users to Upgrade—Cloud vs. Traditional Systems

Plex UI Logins

One of the great challenges facing traditional ERP vendors is getting customers to keep up with the latest version. Cloud ERP systems are supposed to solve this problem, by making the vendor responsible for upgrades and keeping all customers on a single version. However, sometimes, even SaaS providers need to make changes that are so significant and potentially disruptive that customers resist the change. This post describes how one such cloud ERP provider is meeting this challenge.

NetSuite on Oracle Cloud Infrastructure: What It Means for Customers

NetSuite on Oracle Cloud Infrastructure (OCI)

Oracle currently lags behind Amazon and Microsoft as a cloud infrastructure service provider. But Oracle is about to get a big boost as its NetSuite unit begins a three-phase transition from its own data centers to Oracle Cloud Infrastructure (OCI) worldwide. This post outlines the benefits, not only to Oracle, but to NetSuite and ultimately to NetSuite’s customers, making it a true win-win-win.

Software Vendor Implementation Services Not Always Best Choice

Choose the right path

Choosing the wrong system will lead to almost certain failure. But choosing the wrong implementation team can also kill project success, even if the right system is chosen. And, contrary to popular believe, many times your software vendor’s professional services team is not the best choice for implementation services. This post outlines the reasons why.

New Customer-Facing Systems Extend the Reach of Small, Midsize Businesses

Small business doesn’t always mean simple business. Like larger companies, small and midsize businesses (SMBs) need to reach new markets, develop new products, satisfy customers, and control costs. The main difference is that SMBs need to do these things with fewer resources. In recent years, software vendors have announced new products to address the challenges facing small businesses. This post outlines two of them.

The Growing Circle of Cloud ERP

Traditional providers of ERP systems typically sought to expand their functional footprint to include complementary applications outside of core ERP. Now cloud ERP vendors are adopting a similar strategy, bringing significant benefits to buyers.

Oracle Acquisition of NetSuite Is a Mixed Bag

Oracle took another step in its strategy of growth by acquisition by announcing a bid for NetSuite. But apart from helping Oracle in its race with Salesforce.com to get to $10 billion in cloud revenues, what are the benefits of the deal to Oracle? How does it help NetSuite, and what does it mean to the broader marketplace? Looking at the big picture, there are certainly benefits, but there are also several concerns.

Oracle v. Rimini Street Verdict Clarifies Ground Rules for Third-Party Maintenance

Earlier this month, the jury reached its verdict in the Oracle v. Rimini Street lawsuit, a closely-watched case involving third-party maintenance (3PM) in the enterprise software industry. Assuming the jury’s verdict stands up against potential appeals, the case sets an important precedent for how 3PM providers should operate to ensure they are not violating the intellectual property rights of the software owners. We expect customer use of third-party maintenance will increase as a result of this verdict.

The Cloud ERP Land Rush is On

Like the Oklahoma land rush of 1889, cloud vendors today are rushing into new territory to stake their claims. One provider that has joined the land rush is FinancialForce.com, which recently announced new branding to signal its claim in cloud ERP. This post provides an overview of the cloud ERP landscape and the latest vendor to stake a claim.