Oracle currently lags behind Amazon and Microsoft as a cloud infrastructure service provider. But Oracle is about to get a big boost as its NetSuite unit begins a three-phase transition from its own data centers to Oracle Cloud Infrastructure (OCI) worldwide. This post outlines the benefits, not only to Oracle, but to NetSuite and ultimately to NetSuite’s customers, making it a true win-win-win.
A well-designed IT service catalog demonstrates the value of IT, defines service levels, facilitates budgeting, and aids in the evaluation of outsourcing services. Once an organization has decided to create a service catalog, however, the project can fall short of delivering on these promised benefits. This post describes the content of our free report, authored by Strativa’s Wayne Meriwether, on creating a well-designed service catalog.