Which Comes First, New Business Processes or New Systems?

When implementing new enterprise systems, business process improvement should be done in parallel. Doing all of one before the other—whether process improvement first, or system implementation first—will result in failure. This post explains why.

The Problem with ERP Requirements Templates

Although a requirements template may appear to be a time-saving way to get to a requirements specification, this approach can actually make the project longer and cost more than it should. Moreover, they can actually lead to the wrong ERP system being selected. In this post, we identify the problems with the the use ERP requirements templates and outline a better way for specifying requirements for new ERP systems.

Supply Chain Management in the Era of Social Business

Applications for social networking are easy to see in the business-to-consumer space for functions such as sales, marketing, and customer service. But is there also a role for social tools in heavy back-office B2B processes? This post outlines ways in which principles of social business can be, and are being, applied to supply chain management systems.

Microsoft Dynamics Progresses Up-Market But Still Missing Pieces

Microsoft Business Solutions (MBS) has many necessary elements in place with its Dynamics product line to continue its move into large enterprises, but it still needs to fill functional gaps in its product offerings. In this post we discuss Microsoft’s progress – and its limitations – in the large enterprise market.