Archive

In Vendor Evaluation, Don’t Shortcut the RFI Process

Software Vendor Selection RFI Process

In some enterprise software selection projects, clients are tempted to skip the Request for Information (RFI) stage and go straight to a Request for Proposal (RFP). This is a mistake and often the result of not fully understanding the value of a well-written RFI. This post discusses the difference between an RFI and an RFP and the benefits of developing a simple RFI early in the vendor selection process.

New Customer-Facing Systems Extend the Reach of Small, Midsize Businesses

Small business doesn’t always mean simple business. Like larger companies, small and midsize businesses (SMBs) need to reach new markets, develop new products, satisfy customers, and control costs. The main difference is that SMBs need to do these things with fewer resources. In recent years, software vendors have announced new products to address the challenges facing small businesses. This post outlines two of them.

Oracle Acquisition of NetSuite Is a Mixed Bag

Oracle took another step in its strategy of growth by acquisition by announcing a bid for NetSuite. But apart from helping Oracle in its race with Salesforce.com to get to $10 billion in cloud revenues, what are the benefits of the deal to Oracle? How does it help NetSuite, and what does it mean to the broader marketplace? Looking at the big picture, there are certainly benefits, but there are also several concerns.

Which Comes First, New Business Processes or New Systems?

When implementing new enterprise systems, business process improvement should be done in parallel. Doing all of one before the other—whether process improvement first, or system implementation first—will result in failure. This post explains why.

The Problem with ERP Requirements Templates

Although a requirements template may appear to be a time-saving way to get to a requirements specification, this approach can actually make the project longer and cost more than it should. Moreover, they can actually lead to the wrong ERP system being selected. In this post, we identify the problems with the the use ERP requirements templates and outline a better way for specifying requirements for new ERP systems.

Microsoft Dynamics Progresses Up-Market But Still Missing Pieces

Microsoft Business Solutions (MBS) has many necessary elements in place with its Dynamics product line to continue its move into large enterprises, but it still needs to fill functional gaps in its product offerings. In this post we discuss Microsoft’s progress – and its limitations – in the large enterprise market.

Oracle Fusion Runs into Oracle Apps Unlimited

Here we examines the claim that Oracle’s Applications Unlimited policy has hurt adoption of Oracle’s Fusion applications. We look at the history of Oracle’s strategy for marketing, investment, and support for its applications and analyze the reasons why Oracle customers have been slow to migrate to Fusion.