The Role of Fear in ERP Implementations

Deming’s wrote, “Drive out fear, so that everyone may work effectively for the company.” By this he meant that business leaders should engage employees positively in continuous improvement. But when it comes to business leaders themselves, fear can be a powerful motivator. And, nowhere is a healthy fear more needed than in ERP implementation.

Which Comes First, New Business Processes or New Systems?

When implementing new enterprise systems, business process improvement should be done in parallel. Doing all of one before the other—whether process improvement first, or system implementation first—will result in failure. This post explains why.

Oracle v. Rimini Street Verdict Clarifies Ground Rules for Third-Party Maintenance

Earlier this month, the jury reached its verdict in the Oracle v. Rimini Street lawsuit, a closely-watched case involving third-party maintenance (3PM) in the enterprise software industry. Assuming the jury’s verdict stands up against potential appeals, the case sets an important precedent for how 3PM providers should operate to ensure they are not violating the intellectual property rights of the software owners. We expect customer use of third-party maintenance will increase as a result of this verdict.

Sage Puts Stake in the Cloud with Sage Live

Sage is one of the world’s largest providers of business applications for small and midsize organizations. Now in the cloud it has taken a big step forward, launching Sage Live, a built-from-scratch accounting system on the Salesforce.com platform. This post outlines key features of Sage Live, the challenges it faces, and recommendations for potential buyers.

FinancialForce Expands Its Footprint in Cloud ERP

FinancialForce continues to show strong momentum in the cloud ERP market, and it is building out its product capabilities in interesting ways. In this post, we provide an update on FinancialForce, based on interviews we conducted with its executives at Dreamforce, the annual conference for users of Salesforce.com. We also provide recommendations for buyers considering FinancialForce.

Rootstock Rounding Out Its Cloud ERP Offerings

Rootstock Software is an up-and-coming manufacturing cloud ERP provider, built on the Salesforce.com platform. This post provides an update on Rootstock’s progress over the past year in building out its capabilities, including a new initiative for its own native financial applications. We conclude with recommendations for buyers considering Rootstock.

Kenandy: Against the Tide of Two-Tier ERP

Salesforce.com is proving to be a popular platform for developing ERP systems. In this post, we review the latest developments with Kenandy, one of five ERP providers building on the Salesforce platform. Kenandy stands out as taking a different strategy for selling into large companies, while continuing to target the SMB market as a complete ERP solution. We also provide recommendations for where Kenandy is a good fit for ERP buyers.

Beyond Deployment Options: SaaS as a Business Model

Software as a service is more than just another deployment option, another way to consume software. SaaS is a business model. It not only affects the product: it should drive the nature of how the provider does business, from how the product is developed and maintained to how it is sold, implemented, and supported. It should permeate the very culture of the provider’s organization.